Can one tell a person's management/leadership style by how they follow the "rules" of concert attendance?
Well, the SHRM Annual Conference has come to an end. Lots of great speakers, SWAG, fun, networking and tweets. However, the highlight for some was the double dose of musical greatness - the tweet-up at the House of Blues with DJ Jazzy Jeff on Monday, and the Tuesday night entertainment with Kelly Clarkson. Yet, for others, actions at the concerts tainted their conference-going experience. Let's set the stage (pun intended):
- Both events were "free" - One simply had to register at Eventbrite to attend the DJ Jazzy Jeff party. Meanwhile, the Kelly Clarkson ticket was included as a benefit of attending the SHRM Conference. Its not a tipping point on the conference attendance decision. No one is saying "I would have attended SHRM Annual, but Kelly Clarkson is the entertainer, so I'm not going." I've been to SHRM Annual 13 times, and have attended the Tuesday night entertainment only three times.
- Seating is general admission - For DJ Jazzy Jeff, it was an open floor concept - no seating whatsoever. For Kelly Clarkson, it was first come, first served. People were lining up hours in advance so that they could grab a chance to sit as close to the front as possible.
Now, one of the unwritten rules of attending a rock concert is that people generally crowd to the front when the music starts, particularly at a general admission show. Also, people stand during the concert, perhaps blocking one's view. It's to be expected.
But, it also got me thinking about the notion of the familiar topics of transactional vs. transformational leadership. Transactional leadership focuses "on increasing the efficiency of established routines and procedures and are more concerned with following existing rules than with making changes to the structure of the organization." Whereas, transformational leaders "engage with followers, focus on higher order intrinsic needs, and raise consciousness about the significance of specific outcomes and new ways in which those outcomes might be achieved."
Were those individuals complaining about the violation of unwritten concert attendance rules likely to have a more transactional view of managing people at work?