Like many of you, I have trouble keeping up with all of my contacts on all the social networking platforms as well as the information that accompanies them and it.  Twitter, Facebook, Empire Avenue, Quora, etc. and now Google Plus has entered the picture.   I limit my followers on Twitter to around 500, as I have difficulty keeping up with my Twitter stream if it exceeds that number .  Unless I have met you in real life, I am unlikely to follow you (apologies to those who have recently followed me and I haven't reciprocated).  Even as I try to put a cap on all this, it is still difficult to separate the signal from the noise.  Am I effectively using my network to hear about the latest and greatest information?  What is the must read set of blogs for the day?  Am I missing something crucial?

One of my daily website destinations is Quickish.   Launched in early January 2011 by former ESPN Page 2 writer Dan Shanoff.  Shanoff used to write the "Daily Quickie," which highlighted the important stories from the previous day in sports, as well as previewed the potential big stories of the day ahead.   Quickish attempts to take that to the next level by providing real-time sports tips as the day progresses.  It could be a blog, it could be something on Twitter, it could be a must see highlight on YouTube.  While there are a lot of news aggregators, the key difference for Quickish is that is editor-vetted.

Something similar is needed in the HR arena (perhaps there is, and I am simply missing it, making this whole post moot).  While there are sites like paper.li or Twyleh, they are too reliant on hashtags and do not filter the wheat from the chaff.

Take the recent SHRM Annual Conference, for example.  With the increased emphasis on social media, the content being produced was enormous.   Someone following the #shrm11 hashtag was likely to be overwhelmed.  What was needed was someone choosing the best tweets and blogs at the particular time.  A Quickish for HR would serve that purpose.

So, if any venture capitalists are out there...this might be something worth pursuing.

When I looked at the title of the presentation, "Social Networking in the Workplace: Untangling the Web of Employer Risks, Employee Rights, and Management Best Practices"  and the person presenting the session was a lawyer, my hackles were immediately raised.  Would this be a balanced presentation on social media, or one dominated by the dangers that would immediately strike fear in the audience about these tools.   Unfortunately, the session was the latter.

I have no doubt Ms. Riechert is an excellent lawyer.   She had a firm grasp of the case law; many of the audience members were truly engaged in her talk, and laughed at many of her more light-hearted remarks.

She discussed what is social media.  She discussed the rights of employees in terms of working conditions, whistleblowing, privacy, employee monitoring, and legal off-duty behavior.  Similarly, she discussed the risks to employers from social media, including damage to reputation, loss of priviliged information, defamation, violation of FTC rules, and loss of employee productivity.  She concluded with a discussion of management best practice to minimize risks and how to structure a social media policy.

So, what was/were the issue(s)?  First, her social media understanding was limited, by her own admittance. She noted that she signed up for Twitter only recently, and she was unfamiliar with many social media tools that might, for example, restrict protected information during the recruiting process.   Further, if I were a neophyte in regards to social media usage, any thoughts of leveraging the benefits would have been thrown out the window.  For example...

*She mocked Tony Hsieh and Zappos social media policy, which is to be real and use your best judgment.
*She advised supervisors not to friend subordinates on Facebook
*She warned against giving a LinkedIn endorsement to a colleague

After a SHRM Conference that seemingly embraced social media, from it being mentioned in the keynote addresses of Tony Hsieh and Arianna Huffington to the vibrancy of Social Media Lounge, this session was certainly a sour way to end a conference after such positivity.  And, who knows how many potential voices were silenced because of the cautionary approach endorsed by Ms. Riechert?

So, I would have loved to have posted this yesterday, but, in a SHRM world where conference days are measured in dog time, and one day is so jam packed it feels like a week, I simply didn't get to it until this morning.  So, here are the highlights, lowlights, and other trivia from Day 4:

Keynotes kept getting better and better.  From the Q&A with Richard Branson, and the sterling performance from Arianna Huffington, it was turned up to 11 with Tony Hsieh from Zappos.  His talk on happy employees and customers was so good, John Hollon of TLNT.com described him "as the SHRM speaker that all others are compared to for a long time to come."

Great session speakers.  Laurie Ruettimann spoke on "The Future Of HR is Social" and Joe Gerstandt spoke on "No. Great Minds Do Not Think Alike." Both were compelling speakers, with a good message.  Blog posts on both to come.

SHRM Academic Initiatives continues to grow.    At a luncheon, SHRM Academic Initiatives talked about the continued efforts to improve the guidelines for students pursuing a major in human resources.  The number of schools aligning with these standards increases steadily, with the hopes that every student gains the appropriate knowledge that the future working world requires.

My dogs are barking.  A little less walking today.  "Only" 14,022 steps and 7.89 miles. That brings a three day total of 64, 868 steps and 35.55 miles.  This blog should be sponsored by New Balance.

More money, more problems.  While the SHRM conference kept me constantly busy, I really haven't had time to gamble (other than a small $15 win betting on the Brewers over the Twins) until yesterday.  But, despite my best efforts to give my money to the dealer and the MGM Grand, I ended up winning $425 playing blackjack.  So, I am well on my way to getting the iPad2 that was denied me in the Exhibit Hall.  Suck it, vendors!

Now, on to the final day of the SHRM Conference and Michael J. Fox

The Conference truly kicked off in full gear on Day 3, with sessions starting at 7:00 a.m., and parties lasting into the night.   Here is the recap of the day:

*Arianna delivered the goods.  Opening keynote Arianna Huffington provided an inspiring talk, and it was wonderful to hear a speaker advocating the appropriate use of social media.   She told a few jokes, advocated a sleep policy, encouraged the audience to write her (arianna@huffingtonpost.com), and answered audience questions with aplomb.

*SRO.  With an estimated 18,000 attendees, it was not surprising to discover that many rooms were filled to capacity, and people were turned away at the door.  At least two sessions, I wanted to attend at 10:45 A.M. were full.

*Vendors - use your booth numbers.  While every vendor I spoke with seemed eager to talk about their product, it was often difficult to locate a particular booth because the booth number was either obscured by the fancy set-up, or the vendor simply took down the identifying number.   Make sure your booth number is visible, please.

*The Social Media Lounge was hopping.  SHRM's PR and Social Media Director Curtis Midkiff's effort to enhance the Social Media efforts of SHRM certainly paid off with the Social Media Lounge sponsored by BranchOut.  It was a continual hub of activity with a bevy of individuals writing their blog, tweeting, and conversing in person.  It has been THE place to be at the 2011 SHRM Annual Conference.

*HREvolution planning continues unabated.   Given the mileage that separates many of us, coming together at SHRM allows for greater collaboration.  Today provided an excellent opportunity to get together with HREvolution founders Steve Boese and Trish McFarlane to discuss speakers, agenda, and other HREvolution activities.   If you are liking SHRM in Vegas in June, you are going to LOVE the 4th iteration of HREvolution in October with the HR Tech Conference.  Tickets are available now.

Parties - It was great to meet up with all the Wisconsin attendees at the Badger Bash at Blondies in Planet Hollywood.   The festivities continued at the wonderful SHRM Tweetup at Madame Tussaud's Wax Museum.   Some of the resemblances of the figures were uncanny.

*Dogs are still barking.   The Fitbit tells me I walked 23,945 steps for a total of 13.57 miles.   The bottom of my feet are killing me, but with the day's events, it was worth it

Despite some early mic problems that made the early portion of his presentation sound like a bad Richard & Sal prank phone call from the Howard Stern show, Shane Yount's presentation of Leadership GPS (Goals, People, Systems) provided a competent challenge to current leadership dogma.

He started off with a central question - where are you in terms of leading your organization?   He followed with the flaws that make reaching your destination somewhat cloudy - physical proximity, persuasion, and position.   According to Yount, one can't be consistent using or leading with these three P's.

So, how do you get back on course?  According to Yount, it is through the common business language of connection, clarity and consistency.


Yount then moved to the question of are you winning or losing as an organization.   Can you answer this question with the appropriate data and metrics?   Scorecards that educate, facilitate, and motivate can assist you in the process.

Yount further argued about whether leaders truly engage their people.   Do we have a culture of selective engagement or collective accountability?  If we are to emphasize accountability, it must become personal and visible to truly be real.   Yount gave an example of an Action Register to make people accountable.

Finally, Yount focused on systems, looking at one aspect - communication.   He noted, "what people don't know, they make up." 

By focusing on the the three factors of goals, people, and systems, Yount demonstrated leadership can better serve its employees and organization.

I know there are a lot of temptations here in the sin city of Las Vegas...the slot machines, a Cirque du Soleil show, the $4.99 steak and seafood special.

However, there is one thing you truly must visit before Leaving Las Vegas...the SHRM Foundation booth at the center of the Expo Hall.   Why?

1. The SHRM Foundation provides $100,000 in scholarships to HR professionals, $50,000 in student membership scholarships, and $20,000 in Doctoral Dissertation Awards.
2. The SHRM Foundation is a leading funder of rigorous, evidence-based research, with more than $1.3 million in ongoing research projects.
3. The SHRM Foundation continually gives many of the products that are the results of their efforts away for free to the greater HR community, such as the Effective Practice Guidelines, and DVDs, such as their most recent endeavor, "Making Mergers Work."
4. The SHRM Foundations created the annual Thought Leaders Retreat, which "brings together a select group of leading-edge thinkers and executives in the HR field. Participants explore issues shaping the future of the profession and their implications for research and practice"

So, please stop by the SHRM Foundation booth and make the Foundation even stronger.  If you are reading this at home, go visit the SHRM Foundation website and read more about the great things the SHRM Foundation does

 Day Two of the 2011 SHRM Annual Conference has come to an end (at least for me...thousands are likely still out taking in the Vegas nightlife).   Here are a few impressions from Day 2.

Meet the New Boss...Same as the Old Boss.  This The Who lyric came to mind as Hank Jackson had the "interim" part of his CEO title removed, as was widely speculated.   He shared his rags to riches story, and its nice to know than a failed NBA player can live the dream and become CEO of SHRM.  It'll be interesting to see what moves he will make and whether he will take a more active role in social media than his predecessors.

#HRThisandThat with Sir Richard Branson - The opening session with Richard Branson did not live up to a man of his stature, and the format was as deflated as one of Branson's failed balloon trips.  While he had a lot of valuable information, the Q and A format was not as successful as one hoped with questions like "Is your success the result of genius or luck."   The questions texted to him from the audience made me wonder if that was truly the cream of the crop that were asked.

Rule #1 of the Exhibit Hall was violated several times.   As noted previously in this blog, my one piece of advice to SHRM 2011 attendees was to not stop in the middle of an aisle to have a conversation, thereby slowing traffic and inconveniencing others.  Alas, several did not follow this simple rule of courtesy, making the exhibit hall much more difficult to navigate. 

The TLNT Tweetup.  As expected, this was the highlight of the day, as good food, good drinks, laughter, and seeing @HRFishbowl cut a rug made the party quite the success

No Discussion of the Flaws of the Student Case Competition.  Several chapter advisors were hoping to discuss the many flaws of the student case solving competition that replaced the Regional HR Games this year at some point during the day and a half student conference.  Unfortunately, such discussion did not take place.  One hopes that the three page letter I sent in April regarding the flaws will be addressed soon.

My Dogs are Barking.   I checked the Fitbit as I typed this, and it indicated I had walked 26, 901 steps and 14.09 miles today.   The emphasis on comfortable shoes cannot be stressed enough.

Onto Day 3 in the morning.

The first of the four and a half day SHRM 2011 Annual Conference is in the books.

Most of the day was spent with the Student Conference.  The consistent theme running through out the day was generational differences.  From Aaron Kesher's opening session to Joshua's Fredenburg's keynote address to the social media session to close the day, generational differences were on everyone's mind.

Highlights include:
*The social media session moderated by SHRM's Social Media Guru, Curtis Midkiff, featuring panelists John Nykolaiszyn, Robin Schooling, Matt Charney, and Laurie Ruettimann, certainly delivered the goods.  They focused on how to network, the importance of a MBA, how to develop a backbone in HR, how you get into HR, and a few HR horror stories were thrown in for good measure.  More importantly, the students were engaged and drew a lot of good knowledge from the panel.

*Continued support of student programs and the future HR leaders of tomorrow.  An excellent colleague, Dr. Jeff Walls, was selected as the 2011 Advisor of the Year.   He is a shining example of the great work advisors do to help students pursue careers in HR, and is a sterling choice to be recognized.  Similarly, there were nearly 300 students, advisors, and guests attending today's conference, and it is wonderful to see strong passion for human resources at a young age.

*The volunteers.  Kudos to the nearly 700 volunteers who assisted everyone today as they helped register, hand out bags, and direct people to the proper location.  Without their assistance, the conference would fall into chaos.

*The networking.  Its great to catch up with people in real life who you may only chat with on Twitter and Facebook.  Over dinner at Fiamma, the conversation was strong as we talked HR and other matters, reflected on who unfortunately could not attend, and laughed.  Special, special thanks to Matt Charney and Monster.com for supporting the dinner.

On to day two.

The student conference started off in strong form with Aaron Kesher's "V+B+X+Y:Generations at Work," with V standing for veterans, B for Baby Boomers, X for Generation X, and Y for Generation Y/Millenials.

Kesher began by having each generation give their perspective on the other three generations by working backward, having the Millenials kick it off.   Examples included Millenials thinking that Boomers "work harder, not smarter" and that Boomers use too much paper.

Kesher then detailed what exactly is a "generation."  One important note cited was that the discussion is primarily U.S. driven, and we are only now started to look at generational differences internationally.

Kesher used the remaining time to look at each generation specifically, focusing on what "work is...,"their work ethic, their perspective on work/life balance, and how each group was impacted by technology.   Finally, he look at how employers can address the motivation of each generation at work.  Veterans, for example, would be served by recognizing their loyalty, providing a personal touch (such as a handwritten note), and giving them visible symbols of status.

To an audience that encompassed all four generations, Kesher provided a welcome overview of the topic for those somewhat versed in the topic, while engaging those for whom the material is new.

Tomorrow, I head to Las Vegas for the SHRM 2011 Annual Conference & Exposition.  Like last year, I will be blogging it up...In the spirit of Spinal Tap's noted auteur, Marty DiBergi, I hope to capture...the sights, the sounds...the smells....of the 2011 Annual SHRM Conference. I hope to get that...and a lot more. But, hey, enough of my yakkin'....


So, what do you all want to read about from the conference? What stories do you want to hear about? Here are some of the initial blog ideas I hope to bring you:

1. Behind the scenes of the student conference - Every Saturday, SHRM Student Programs puts on a mini-conference for students and student chapter advisors. This year, it will include a social media panel with the likes of John Nykolaiszyn, Matt Charney, Robin Schooling, and Laurie Ruettimann. What does the Future of HR look like?
2. Attending the SHRM Annual Conference as a student. What does a student expect to capture from his or her attendance? What did he or she think about the experience? What did he or she think about the exhibit hall? Was he or she treated well by fellow HR professionals? Exhibitors?
3. The Exhibit Hall - what were the best and worst displays? What were the best and worst freebies? Will Monster.com once again bring the biggest menace to the exhibit hall experience...the rollerbag!?!?
4. Does any one really win at the exhibit hall? By now, many are receiving conference pamphlets from vendors requesting that they stop by a vendor's booth for a chance to win an iPod, Garmin, TomTom, iPad, gift card, etc. This will be my 11th SHRM Annual Conference, and in the previous 10 years I've won bupkus. Do people really win the prizes advertised?
5. The party scene - Lots of parties night to counterbalance the bevy of educational opportunities in the day.  Sunday brings you the TLNT Tweet-up.  Monday has The SHRM11 TweetUp and the Badger Bash (sponsored by the WISHRM state council).
6. Other topics may include SHRM's Academic Initiatives as well as the SHRM Foundation.

What do you want to read about?

The SHRM 2011 Annual Conference & Exposition is mere days away.  

I know you're excited. You've bought your new outfits from Ann Taylor.  You packed your comfy shoes.  You've been told to take off your badge as you leave the convention center.

However, I have one piece, THE piece, of advice for the 17,000 new and returning attendees that you haven't been told:

KNOW YOUR SURROUNDINGS AND GET OUT OF THE WAY


What does this mean?

1. Slower Traffic Keep Right.
Yes, this is just like the highway, except there is a lot more traffic in a much more confined space.  People are trying to get to sessions, meetings, etc., and walking slowly, in the middle of any pathway, checking your e-mail or Twitter updates on your Blackberry or iPhone is not helping anyone.

2.  If you are wearing a backpack or pulling a rollerbag, be aware of your surroundings especially if you are coming to a stop or turning around.  Most likely, you are going to trip someone, or knock over the $8 Starbucks he or she just purchased.

3.  If you see a friend or colleague, don't stop in the middle of the aisle to start up a conversation.  Keep moving and find a more remote location to continue speaking.  This is particularly true in the crossroads of the expo hall.

If you follow the above, you are not only going to make yourself, but others around you that much happier.

Now, kids, get off my lawn, and enjoy the conference.