Close Range

by Matthew Stollak on Thursday, December 9, 2010


I was perusing my alma mater's student newspaper when I came across this article:

"Re-posting on WikiLeaks could affect job prospects."

The reporter, Summer Ballentine, writes:

For some students, posting links to WikiLeaks on social networking sites might be another hurdle to landing a job in an already competitive job market.

WikiLeaks, an organization working to provide government and leaked information to the public via the Internet, released additional confidential government documents to numerous media organizations last week, and has since sparked a worldwide debate.

Students planning to find work or internships in the federal government after graduation were recommended not to post about or comment on WikiLeaks on social networking sites by college career advisers across the country — including at MSU.

Jaimie Hutchison, field career consultant for James Madison College, said an e-mail was sent Friday advising MSU students against posting statements on social networking websites about WikiLeaks.

However, the information in the e-mail is not based on any official James Madison College or MSU policies, she said.

Although the decision is up to students, they should be aware of possible implications of their actions, Hutchison said.

“I don’t know what the outcome of this will be — I just want students to have a heads up,” she said.

“The important thing for me as a career adviser is to make sure students have the information I do.”

The statement was influenced by a similar letter sent to some students at the University of California, Berkeley, Hutchison said.

A couple of thoughts:

1. The article gives opponents of social media yet another reason to strike fear into the hearts of those who use it. It once again signals that using social media can be an unwise proposition....be careful what you post or you won't get a job.

2. Are recruiters/HR managers really using postings of a political nature by candidates to influence their decisions? Are career advisers going overboard in expressing their concerns to students about such postings?


Crystal

by Matthew Stollak on Tuesday, December 7, 2010

The use of social media sites, such as Twitter and Facebook, in the classroom is growing, as is student time spent on exploring such sites. However, little research has been done to examine the impact on grades. Does actively participating in social media (Facebook, Twitter, MySpace, blogs, YouTube, etc.) impact one's academic performance? Is social media usage impacted by the ownership of smart phones?

This fall, a colleague, two students, and I attempted to answer these questions. An online questionnaire asking students about social media, and its usage, was sent by e-mail to all students (approximately 2,100) at a small, liberal arts college.

The following hypotheses were posed:

Hypothesis 1a: Students with smart phones are more likely to be involved with social networking than students without smart phones.

Hypothesis 1b: Students with smart phones will spend a longer amount of time on social networking than students without smart phones

Hypothesis 2: Social media use will differ based on class standing.

Hypothesis 3: Social Science majors will utilize social media more than Natural Science or Humanities and Fine Arts majors

Hypothesis 4: A negative relationship exists between social media use and grade point average.

What did we find?

Of the approximately 2,100 surveys sent, 430 were received (20.47%). The primary respondents were freshman (42.5%) followed by sophomores (21.6%), seniors (19.8%) and juniors (14.8%). Gender was queried, but more than two-thirds (69.6%) chose not to answer. A significant majority (83.4%) had a grade point average (GPA) above 3.00, with 45.1% self-reporting a GPA above 3.50, 38.3% with a GPA between 3.00 and 3.50, 13.3% between 2.50 and 3.00, 2.7% between 2.00 and 2.5, and 0.5% below 2.00.

31.7% of students were able to access at least one networking site on their phone, with 98.5% able to access Facebook, 72.7% able to access YouTube, 58.3% able to access Twitter, 49.2% able to access MySpace, 45.5% able to access blogs, and 34.8% able to access LinkedIn.

Of the 430 respondents, 97% use one or more of the following social networking sites: Twitter, YouTube, blogs, Facebook, LinkedIn, or MySpace. The largest percentage of respondents used Facebook (95.4%), followed by YouTube (90.7%), reading blogs (27.6%), Twitter (17.6%), LinkedIn (7.2%) and MySpace (3.9%). Given the small sample size for MySpace, we chose not to include it in our analysis.

The time spent on the social networking sites echoed the order listed above, with 78.3 % indicating they spent the most time on Facebook, followed by YouTube (58.4% ranked it 2nd), reading blogs (41.7% ranked it third), Twitter (26.3 % ranked it fourth), and LinkedIn (43.0 % ranked it last).

How much time do students spent on social networking sites? Students, for the most part, spend less than 15 minutes a day on most social media sites. However, Facebook is the exception. A significant majority of students (77.2%) spend more than 30 minutes a day on Facebook.

FINDINGS

There was general support for hypotheses 1a and 1b. Students who have smart phones were more likely to both access social media tools and spend time engaging with others. From an educational standpoint, this means there may very well be a “digital divide” between those who are making connections with others, and those who might be left behind. Similarly, professors may have to be wary of assigning projects involving social media to students as some may have an advantage in completing the work than others.

There was partial support for hypothesis 2. Juniors and seniors were more likely to use Twitter and LinkedIn, and read blogs, then their younger colleagues. However, other than Facebook, there was no significant difference in the amount of time spent accessing these sites. As expected tools such as Twitter and LinkedIn have more relevance to older students as they try to connect with others in their job search or find work. Similarly, perhaps younger students use Facebook longer as they are building their social connections, whereas older students already have a well-established network of friends and colleagues.

There was also minor support for hypothesis 3. Social science majors were more likely to use LinkedIn and spend more time on Facebook. However, it was the Humanities and Fine Arts majors who were more likely to use Twitter and read blogs. Perhaps the difference lies in the emphasis placed on the written word, and Tweeting and reading blogs has more appeal to this group.

Finally, there was little support for hypothesis 4. GPA did not play a role in the use of any of the major social networking tools, and minutes spent on several of the sites did not differ. The major difference lay in time spent with Facebook, which did show a negative relationship between time spent on the social network and one’s grades. As noted in table 1, while most students spent 15 minutes or less accessing that particular tool, Facebook was the only social networking site where a majority of students spent more than 30 minutes of their time accessing. Students and teachers should be concerned about its impact on learning.

Vicious Streak

by Matthew Stollak on Wednesday, December 1, 2010


As a culture, we have always embraced the bad boy, the anti-hero.

In the 1950s, Marlon Brando was a consummate bad boy in “The Wild One. When asked “What're you rebelling against, Johnny?” he replied “Whaddya got?”

In the late 1960s and 1970s (heck, even today), Jack Nicholson captured this role in several films, such as “Carnal Knowledge” and “Five Easy Pieces.” Just look at this scene when he tries to order toast.

Today, you turn on the TV and look at the protagonists we are suppose to root :

Walter White on Breaking Bad? Producer and seller of methamphetamine.

Don Draper on Mad Men? A man who leaves the Korean War by assuming another man’s identity, often drinks to excess, and cheats on his wife.

Omar Little on The Wire? This breakout character was a renowned stick-up man of drug dealers.

….the list could go on…and this is just fiction. Look at reality TV: Simon Cowell, Gordon Ramsey, Russell Hantz, Omarosa, etc.

How about in books? The most compelling character in years is Lisabeth Salander - an antisocial hacker - in the Steig Larsson trilogy. Team Jacob and Team Edward in the “Twilight” series? Ummm…they are a werewolf and a vampire.

The movies? We watch “The Dark Knight,” not for Batman, but for Heath Ledger’s Joker.

So, given the fascination we have with the dark side, what has prevented HR from becoming the same bad boy? What will transform it from a perceived villain to that anti-hero that the public loves?

Slow Jam

by Matthew Stollak on Wednesday, November 17, 2010


These have not been the best of times for SHRM. Departures from the C-Suite. Blogger peanut gallery. Rival factions. SHRM is so under siege, I half expect Steven Seagal to be elected next CEO.

Yet, the highlight of the SHRM year (at least that is what they have said at each of the previous 10 opening sessions) is the descent of the SHRM volunteer army attending the SHRM Leadership Conference. Presidents, President Elects, Core Leaders, and District Directors will be at the Marriott Crystal Gateway in Arlington developing professionally, networking and sharing best practices.

So, what will be the reaction to the recent SHRM hubbub? I have two theories:

1. It will be the centerpiece of the conference and SHRM will attack it full force. A defensive tone will be taken by Robb Van Cleave in his opening remarks at Thursday's opening session. An agitated volunteer group (already hypersensitive after passing through a series of TSA agents to get to DC) will take out their frustration by prodding and poking the SHRM staff demanding satsifaction. An uprising will occur at the SHRM Breakfast and Annual Meeting as concerned constituencies want more transparency. Jose Berrios will wonder what he got himself into as his presents his closing remarks.

2. Mere murmurs in the corners. There will be silence on the issues on the part of SHRM . There will be some at the hotel bar pontificating into the late hours, but all of this intrigue is too "Inside SHRM" for many. But, most of the volunteers attending will be ignorant or apathetic about the issues being discussed and simply want to know how to do their volunteer job better.

While #1 would be much more interesting, my hypothesis is that #2 will be a more likely outcome.

Primitive Notion

by Matthew Stollak on Monday, November 15, 2010


The Voice of HR site has been running an excellent series of blogposts offering suggestions to improve SHRM entitled "2011 SHRM Strategic Guidance." My contribution was published Sunday morning and I am reproducing it here. Go check out Voice of HR for more interesting thoughts.

One of my favorite movies is Terry Gilliam’s “Brazil,” which tells the story of a lonely bureaucrat (Sam Lowry) railing against the system in the hopes of winning the heart of his true love. As a long-time SHRM volunteer at the local, state, and national level, dealing with SHRM can often make me feel like Sam Lowry (though love rarely had anything to do with it).

I currently serve in the role of District Director for the WI SHRM State Council. In May and October, we held chapter president forums to discuss general state council expectations as well as the strategic role of SHRM. Using quotes from the movie, “Brazil,” I will highlight the good, bad, and ugly of SHRM from the perspective of our local leaders.

Jack Lint: “This is information retrieval not information dispersal.”

This is a mixed affair. On the one hand, SHRM send a TON of e-mail. In October alone, I received over 20 e-mails (not including several duplicates) from the SHRM Store, HR Week, SHRM Education, SHRM Express Requests, etc. As a District Director, it is expected we pass along a lot of this information. However, it is often difficult to separate the signal versus the noise; the relevant from the non-relevant.

On the other hand, SHRM gathers a lot of information, which is not necessarily shared. All chapters and state councils are required to fill out a Chapter Leadership Information Form (CLIF), which provides SHRM with information about who is involved in the various roles. However, this information is rarely conveyed back to the chapters and state councils themselves. Core Leadership Directors are often left to fend for themselves to determine who fulfills the College Relations or Government Affairs role for a chapter. Similarly, SHRM holds on to the at-large list of members like it was gold, and getting access to it is more difficult than a camel going through the eye of a needle.

Suggestions

  1. Limit the e-mails, or at the very least, give me the option of choosing when to receive them (daily, weekly, etc.). We have the option to opt out of receiving e-mails, but not the choice.
  2. Once the CLIFs are received, send out the list of chapter leaders to the respective Core Leadership Directors
  3. Free the at-large list. Trust the state and chapter leaders to use those lists with discretion.

Harry Tuttle: “Listen, this old system of yours could be on fire and I couldn’t even turn on the kitchen tap without filling out a 27b/6… Bloody paperwork”

Sam Lowry: “Sorry, I’m a bit of a stickler for paperwork. Where would we be if we didn’t follow the correct procedures?”

Harry Tuttle: “Listen, kid, we’re all in it together.”

Collaboration amongst chapter leaders is highly encouraged, but carried out ineffectively. A prime example of this involves recommended and HRCI-approved speaker lists for chapter meetings, state conferences, and the national conference. It is rare for a chapter leader in Green Bay to know what quality speakers have served at other chapters in the state, let alone across state lines.

Suggestions

  1. Create a national database of HRCI-approved programs. Chapters can look at the HRCI website and select a speaker that meets their demands
  2. Shift the burden for becoming a certified program from the chapter to the speaker, and expand the Approved Provider program. Any speaker who wishes to speak to a SHRM chapter should have to get approved by HRCI. As speakers get recognized, their topics would be added to the database.
  3. Recruit past state conference programming co-chairs to serve as panel members to review RFPs for the SHRM Annual Conference. While this duty is currently performed by SHRM staff, the experience of these volunteers would improve the quality of programming at the national level.

Dawson: “I’m glad to see the Ministry’s continuing its tradition of recruiting the brightest and best, sir.”

While Dawson’s quote is intended to be sarcastic, one of the best aspects of SHRM is its volunteers. Hundreds take time out of their busy schedule to serve the organization. However, as expectations of volunteers have grown, the sheer number of meetings, webinars, and conference calls are turning many away, particular in this tough economic climate. Those that do volunteer are not recognized. As one member put it, “It used to be that SHRM sent out a constant reminder that it is a volunteer organization. That message no longer is stated and many volunteers no longer feel that appreciated.” Perks are offered at the local chapter, but it is not enough to attract volunteers.

Suggestions

  1. While the current discount for registration at the SHRM Annual Conference is $55, is that significant enough to truly recognize the hard work of volunteer leaders?
  2. Create SHRM Pinnacle Volunteer Leader Awards. While SHRM recognizes the significant and innovative work that chapters perform with the Pinnacle Awards at the SHRM Leadership Conference, why not recognize the significant volunteer work at the SHRM Leadership Conference and at SHRM Annual.

Charlie, Department of Works: “Bloody typical, they’ve gone back to metric without telling us.”

Of late, it has been felt by several chapter leaders that there has been too much emphasis on SHRM membership. To some, it gives the perception that there is a problem at SHRM. Are many members no longer renewing? Further, the percentage growth for SHRM membership in the SHAPE document was too demanding, especially for only one year. Some felt it was unfeasible, particularly in today’s economic environment. Further, it focuses too much on numbers instead of the substance of services to members.

Suggestions

  1. Lose the tote bag promotion. If you need to attract members by offering a tote bag as a lure, something is amiss. If you have to offer an incentive, why not offer a discount to the SHRM book store or an additional discount to attend a SHRM conference?
  2. Lower the percentage growth rate for chapters.

Brazil, where hearts were entertaining
We stood beneath an amber moon
And softly murmured someday soon
We kissed and clung together

Then, tomorrow was another day
Morning found me miles away
With still a million things to say

Now, when twilight dims the sky above
Recalling thrills of our love
There’s one thing I’m certain of
Return I will to old Brazil

Music by Ary Barraso/English lyrics by S.K. “Bob” Russell

With the suggestions made above, there’s one thing I’m certain of….Return I will to old SHRM!

Turn My Way

by Matthew Stollak on Thursday, October 21, 2010


Benjamin McCall has put together an invaluable guide to training and development with the release of his e-book, "What We Teach/How We Learn."

The e-book contains:

  • 32 pages of articles around engagement, presentation tips, encouraging and empowering individuals to learn and in the workplace approaches to learning.
  • Approaches and tips on increasing the way we deliver and facilitate to our employees.
  • Reaction sheets after each article for the reader to "react" to what you wrote and jot down some ideas on how they can use it and act.
To provide this information, he went out, scoured the country, and found a number of great contributors (myself excluded):

Check it out now.

Someone Like You

by Matthew Stollak on Wednesday, October 20, 2010

At the HREvolution Unconference last May, I was challenged by a certain Trench HR professional, despite my Ph.D. in Human Resource Management and SPHR certification, that my credibility in the field was limited since I was not a "true" HR professional. Shhh....I have a secret....

I have been practicing HR in my job as a professor for over 15 years. How so?

Recruitment and Selection - As an advisor to the student SHRM chapter, I am always trying to find new members to join the organization. In addition, I have served on several faculty and staff search committees.

Managing Turnover - Unlike many organizations, my turnover rate is highly predictable. Students WILL graduate. As a result, I have to repeatedly build and rebuild our SHRM student chapter as new members of the e-board join the group.

Training - Through the design of appropriate curricula, I facilitate the learning of job-related knowledge, skills, and behavior by students. Syllabi try to meet the ADDIE model.

Performance Management - Through the grading of exams, papers, and other work, I am constantly providing feedback and knowledge of results to students throughout a semester. In addition, syllabi have to be clear with regards to performance standards.

Career Development - I meet regularly with students to help prepare them for their future career. Our college devotes two days a semester for advising students not only on their next semester's schedule, but on their plans post-college. In addition, I serve as the graduate school advisor for our department

Counseling Employees - Its not uncommon to receive e-mails and in-office visits throughout the day and into the night from students requesting help to deal with sickness, injury, and even death. Similarly, I have to deal with poor performing students and try to help them improve.

Benefits - For the past 7 years, I have served on the college's Benefits Advisory Committee. We assist the college in making decisions regarding health care, insurance, retirement, and other benefits. In addition, I serve on the wellness subcommittee as the college looks to improve employees' health.

Harassment - I have also served on our college's Harassment Resource Committee. This committee assists the college in dealing with harassment-related issue and helped form the consensual relationship policy

Mediation - I have served as chair for the Faculty Mediation Committee. The function of the Faculty Mediation Committee is to mediate individual complaints against behavior and decisions arguably inconsistent with the Faculty Constitution and the Faculty Policy Statement.

In sum, my job IS human resources