Showing posts with label vendors. Show all posts

True Faith #HR Revisited - 1963 (Vendors and #SHRM16)

by Matthew Stollak on Monday, June 6, 2016


With the SHRM Annual Conference less than 2 weeks away, I thought the timing was perfect to revisit this post from 2011 about the requests of vendors to meet.  There are only slight modifications to reflect that its 2016.  Note...Since I wrote this 5 years, not one vendor has taken me up on it.

In 12 days, I will be flying out to Washington, DC for the 2016 SHRM Annual Conference.  One of the rites of passage associated with registering and attending the conference is the bevy of mail you receive from vendors hoping to lure you to their booth to discuss the latest in HR technology, drug testing, relocation, etc.   Occasionally, they entice you with the promise of a certain geegaw that you can't find at any other booth.  It would not be uncommon to receive 13+ pieces of mail a day in the 3 weeks prior to the start of the conference.
However, the pitch has changed.......
...........................................................

In 2010, at the SHRM Annual Conference I had the opportunity to be part of the 1st "SHRM Blog Squad," where I had the opportunity to highlight many of the conference events.  You can read more details about it here.  Thanks to Curtis Midkiff (@shrmsocmedguy) and Jennifer Hughes (@SHRMPress), I will once again be able to share my feeble thoughts on the conference yet again.  However, because of my registration as a blogger for the conference, I have yet to receive a single piece of vendor mail.

However, I have been inundated with e-mails from vendors asking me to set up appointments to meet with their CEO or hear about their latest product, presumably as a pitch to feature him or her or the product in my blog.   In addition, I have receive numerous calls from these companies following up on their e-mails.

As a courtesy to these vendors, let me tell you about my credentials:
1.  I am an Associate Professor of Business Administration.
2.  In that role, I make approximately .1% of any decision affecting the human resources of our organization.,
3.  In the words of Lloyd Dobler, in "Say Anything:" "I don't want to sell anything, buy anything, or process anything as a career. I don't want to sell anything bought or processed, or buy anything sold or processed, or process anything sold, bought, or processed, or repair anything sold, bought, or processed. You know, as a career, I don't want to do that"

So, I may be the wrong audience to target.

The one thing missing is a little WIIFM: What's In It For Me.  What do I get out of taking time out of my busy SHRM Conference schedule to hear your pitch and feature your product/service/CEO in my blog?  (One company who shall remain nameless did offer a "blogger gift bag;" if it anything like actors receive at the Oscars or college football players get when they attend a bowl game, count me in).


Which gives me an idea......
.......................................................................

In 2010, Morgan Spurlock released the movie "POM Wonderful Presents: The Greatest Movie Ever Sold:"
In the film, he sets out to finance the movie by getting advertisers to sponsor the film, which is essentially a movie about how advertising is polluting our lives and minds.





Given how many pitches I have received in the past couple weeks, I have decided to become a sell-out myself:

1. Sponsor my blog

If it worked for Morgan Spurlock, it can work for me.  I am more than willing to rename my blog, "(Your company name) presents: True Faith HR."  I'd be glad to include your company logo in every SHRM16 blog post I write.  I'd include your company name in every tweet I issue.  I'd even include pictures of myself in your company clothing line.  As my blog and tweets will likely reach thousands of eyes, what better way to get your name out there.

Just make me an offer.

2.  Draw my name at your booth for your "Grand Prize."

This will be my 16th SHRM Annual Conference in a row.  In my previous 15 years of attending the conference, I have yet to have my name drawn as the winner of a booth's grand prize.  You lure me in with the promise of an iPod, laptop, or GPS, yet each year I leave empty handed.  I remain firmly convinced it is due to the credentials listed above; if I am not likely to buy your product, why give me the prize. 

BUT.....now I have this blog.  Why give the prize to Donna in benefits from Boise, Idaho.  Draw my name instead.  You can be sure as all get out that I will be talking about my newApple Watch on this blog and I'll be giving your company all sorts of props here.   C'mon, what better way to make your company look magnanimous that giving this here blogger your prize?!?!?

So, vendors, what say you?   I'm not expensive....I'll take an Apple Watch, Amazon gift card, pound notes, loose change, bad checks, anything.   Do I have to come right flat out and tell you everything?





Serious inquiries only!

Three Things Vendors Should NOT Be Doing at #SHRM16

by Matthew Stollak on Tuesday, April 19, 2016

In about two months, individuals will be heading to Washington D.C. to attend the 2016 SHRM Annual Conference.  This will be my 16th SHRM Annual Conference, and, based on my years of experience, here are the things vendors should NOT be doing as they prepare for the big event and the thousands attending:


1.  Do NOT treat students with disrespect

Ideally, every person who walks through the exhibit hall should be addressed with respect.  However, it is inevitable every year that my students will come back with horror stories about being treated rudely by someone manning an exhibit hall booth.  I know you are there to make potential sales connections, and a student is unlikely to be a customer anytime soon.  However, if these students are dedicated enough to travel to Washington, D.C. to attend the conference, they are dedicated to the profession, and will likely be a potential customer in the future.  They are also there to learn about the product/service you offer and what you can bring any HR professional who chooses to buy from you. Don't burn a bridge before it has a chance to be constructed, as those students will remember who did them wrong!

2.  Do NOT offer a booth drawing if it is not authenticI expect to go 0 for 16 in having my name drawn from a vendor for one of the booth prizes, despite having my badge scanned or business card submitted over a thousand times over the years.  Why?  Some (I said, some, not all) vendors offer the pretense of a drawing for a booth prize when, in actuality, they will only choose a winner from a current customer.  That being said, if a vendor is not offering a legitimate random drawing, and are just fishing for leads, what kind of customer relationship are they really offering?

3.  Do NOT offer unremarkable swag

You are going to have a big chance to get your company brand and name out there.  How do you want it to be remembered? Do you want it to be forgotten a week after the conference when the attendee is cleaning out his or her travel bags and asks, "why did I grab that?!??!"  So, how can you avoid this scenario? Pens, shirts, squeeze balls (for the kids), and candy are always winners.  But, something that will stick will be flash drives and phone chargers with your name on it.  Just a suggestion.

See you in two months in DC.




Student Reflections on the #SHRM13 Expo Hall Experience

by Matthew Stollak on Tuesday, June 25, 2013


One of the unique aspects of our school is that they have allowed me to create a course where students can attend the SHRM Annual Conference for course credit.  Given the immersion into HR over four and a half days, 19 sessions, and the expo hall, students garner a much broader view of the HR profession than they would get in the classroom.  Six of my own students along with nearly 400 students across the nation descended on Chicago for the SHRM Big Show

As one of their requirements, students had to do an analysis of the expo hall as  a whole, as well as conduct in-depth analysis of five of the vendors.  This analysis should include gaining a complete understanding of the functions of the organization being displayed, a brief interview with the individuals representing this organization, and a critique of their trade show booth.

This was easier said than done.  Unfortunately, a common theme emerged, one that I have see all too often over 13 years of attending the SHRM conference.  I'll let the students put it into their own words:

Student 1:

One of the frustrating things that I came across in the expo hall was that many of the vendors did not want to talk to us because we are students.  You would lose their attention immediately after saying "I'm a student."

Student 2:
One thing I noticed about the vendors was that many of them were turned off once I mentioned that I was a student, with the exception of a few.  They didn't seem as willing to try and sell their business to me.

Student 3:
Once the booth found out that we did not work for a company that could use their services, but rather that we were lowly, lowly students, we were sent on our way.  I figured this would be a one or two time occurrence, but that ended up being a misconception very quickly.  Over and over, we revealed our status as students and were quickly ushered out of the way to get the next attendee scanned and entered into a drawing for a vacation or an iPad Mini.

Student 4:
I was expecting more students to be at the conference and exposition hall and I think the companies were not expecting students at all.  I could tell in their tones sometimes that they did not want to be talking to a student, but rather selling their products or services to someone who did.  Many were surprised and happy to see students while others were looking past us.

Student 5:
I was a little disappointed in some of the companies within the hall.  Now it was not too many of them, but there were a little over a handful of booths that did not take me seriously due to the fact that I was a student.  For example, when I was approached by a representative, he or she was very friendly and began the conversation by presenting me with a question about the company I worked for.  However, once I told him or her that I was a student, they immediately changed their tome.  They simply pushed me on my way and acted as though they did not have the time of day to explain to me their company.....I think it would have been very helpful for many of those vendors to attend the sessions themselves.  Many of the sessions I attended emphasized repeatedly the importance of meeting the needs of people, creating fulfillment, and showing respect; many behaviors that these booths did not show. It truly made me question their company's credibility and their performance.

Just as a reminder...these aren't students attending on a whim.
*They had to pay a registration fee for the conference.
*They had to pay for 5 nights of Chicago hotel costs (the student conference starts on Saturday)
*They had to pay for travel to get to and from Chicago
*They had ancillary costs of attendance, such as meals.
*They gave up 6 of their summer days to attend (Friday-Wednesday)....time that could otherwise be spent working to pay for school

These are passionate students who care about the future of HR.  Several were so motivated by a session that they went to the SHRM Store to buy the author's book.

Hence, it was disappointing to hear, yet again, of such shoddy treatment by some vendors.  They are your future customers. Vendors should have treated them that way.

As one student put it..."It made me not want to use their product even when I graduate."

1963 (Revisited): Vendors and #SHRM12

by Matthew Stollak on Monday, June 11, 2012

With the SHRM Annual Conference less than 2 weeks away, and sparked by this tweet from Ben Eubanks, I thought the timing was perfect to revisit this post from last year about the requests of vendors to meet.  There are only slight modifications to reflect that its 2012.

1963


In 11 days, I will be flying out to Las Vegas for the 2012 SHRM Annual Conference.  One of the rites of passage associated with registering and attending the conference is the bevy of mail you receive from vendors hoping to lure you to their booth to discuss the latest in HR technology, drug testing, relocation, etc.   Occasionally, they entice you with the promise of a certain geegaw that you can't find at any other booth.  It would not be uncommon to receive 13+ pieces of mail a day in the 3 weeks prior to the start of the conference.

However, the pitch has changed.......
...........................................................

In 2010, at the SHRM Annual Conference I had the opportunity to be part of the 1st "SHRM Blog Squad," where I had the opportunity to highlight many of the conference events.  You can read more details about it here.  Thanks to Curtis Midkiff (@shrmsocmedguy) and Jennifer Hughes (@SHRMPress), I will once again be able to share my feeble thoughts on the conference yet again.  However, because of my registration as a blogger for the conference, I have yet to receive a single piece of vendor mail.

However, I have been inundated with e-mails from vendors asking me to set up appointments to meet with their CEO or hear about their latest product, presumably as a pitch to feature him or her or the product in my blog. 

As a courtesy to these vendors, let me tell you about my credentials:
1.  I am an Associate Professor of Business Administration.
2.  In that role, I make approximately .1% of any decision affecting the human resources of our organization.
 3.  In the words of Lloyd Dobler, in "Say Anything:" "I don't want to sell anything, buy anything, or process anything as a career. I don't want to sell anything bought or processed, or buy anything sold or processed, or process anything sold, bought, or processed, or repair anything sold, bought, or processed. You know, as a career, I don't want to do that"

So, I may be the wrong audience to target.

The one thing missing is a little WIIFM: What's In It For Me.  What do I get out of taking time out of my busy SHRM Conference schedule to hear your pitch and feature your product/service/CEO in my blog?  (One company who shall remain nameless did offer a "blogger gift bag;" if it anything like actors receive at the Oscars or college football players get when they attend a bowl game, count me in).


Which gives me an idea......
.......................................................................

In 2010, Morgan Spurlock released the movie "POM Wonderful Presents: The Greatest Movie Ever Sold:"

In the film, he sets out to finance the movie by getting advertisers to sponsor the film, which is essentially a movie about how advertising is polluting our lives and minds.

Given how many pitches I have received in the past couple weeks, I have decided to become a sell-out myself:

1. Sponsor my blog

If it worked for Morgan Spurlock, it can work for me.  I am more than willing to rename my blog, "(Your company name) presents: True Faith HR."  I'd be glad to include your company logo in every SHRM11 blog post I write.  I'd include your company name in every tweet I issue.  I'd even include pictures of myself in your company clothing line.  As my blog and tweets will likely reach thousands of eyes, what better way to get your name out there.

Just make me an offer.

2.  Draw my name at your booth for your "Grand Prize."

This will be my 12th SHRM Annual Conference in a row.  In my previous 11 years of attending the conference, I have yet to have my name drawn as the winner of a booth's grand prize.  You lure me in with the promise of an iPod, laptop, Coach purse, or GPS, yet each year I leave empty handed.  I remain firmly convinced it is due to the credentials listed above; if I am not likely to buy your product, why give me the prize.

BUT.....now I have this blog.  Why give the prize to Donna in benefits from Boise, Idaho.  Draw my name instead.  You can be sure as all get out that I will be talking about my new iPad 3 on this blog and I'll be giving your company all sorts of props here.   C'mon, what better way to make your company look magnanimous that giving this here blogger your prize?!?!?

So, vendors, what say you?   I'm not expensive....I'll take an iPad 3, Amazon gift card, Tom Toms, pound notes, loose change, bad checks, anything.   Do I have to come right flat out and tell you everything?


Serious inquiries only!


1963

by Matthew Stollak on Thursday, June 16, 2011


In 8 days, I will be flying out to Las Vegas for the 2011 SHRM Annual Conference.  One of the rites of passage associated with registering and attending the conference is the bevy of mail you receive from vendors hoping to lure you to their booth to discuss the latest in HR technology, drug testing, relocation, etc.   Occasionally, they entice you with the promise of a certain geegaw that you can't find at any other booth.  It would not be uncommon to receive 13+ pieces of mail a day in the 3 weeks prior to the start of the conference.

However, the pitch has changed.......
...........................................................

Last year, at the SHRM Annual Conference I had the opportunity to be part of the 1st "SHRM Blog Squad," where I had the opportunity to highlight many of the conference events.  You can read more details about it here.  Thanks to Curtis Midkiff (@shrmsocmedguy) and Jennifer Hughes (@SHRMPress), I will once again be able to share my feeble thoughts on the conference yet again.  However, because of my registration as a blogger for the conference, I have yet to receive a single piece of vendor mail.

However, I have been inundated with e-mails from vendors asking me to set up appointments to meet with their CEO or hear about their latest product, presumably as a pitch to feature him or her or the product in my blog.   In addition, I have receive numerous calls from these companies following up on their e-mails.

As a courtesy to these vendors, let me tell you about my credentials:
1.  I am an Associate Professor of Business Administration.
2.  In that role, I make approximately .1% of any decision affecting the human resources of our organization.,
3.  In the words of Lloyd Dobler, in "Say Anything:" "I don't want to sell anything, buy anything, or process anything as a career. I don't want to sell anything bought or processed, or buy anything sold or processed, or process anything sold, bought, or processed, or repair anything sold, bought, or processed. You know, as a career, I don't want to do that"

So, I may be the wrong audience to target.

The one thing missing is a little WIIFM: What's In It For Me.  What do I get out of taking time out of my busy SHRM Conference schedule to hear your pitch and feature your product/service/CEO in my blog?  (One company who shall remain nameless did offer a "blogger gift bag;" if it anything like actors receive at the Oscars or college football players get when they attend a bowl game, count me in).


Which gives me an idea......
.......................................................................

In 2010, Morgan Spurlock released the movie "POM Wonderful Presents: The Greatest Movie Ever Sold:"
In the film, he sets out to finance the movie by getting advertisers to sponsor the film, which is essentially a movie about how advertising is polluting our lives and minds.

Given how many pitches I have received in the past couple weeks, I have decided to become a sell-out myself:

1. Sponsor my blog

If it worked for Morgan Spurlock, it can work for me.  I am more than willing to rename my blog, "(Your company name) presents: True Faith HR."  I'd be glad to include your company logo in every SHRM11 blog post I write.  I'd include your company name in every tweet I issue.  I'd even include pictures of myself in your company clothing line.  As my blog and tweets will likely reach thousands of eyes, what better way to get your name out there.

Just make me an offer.

2.  Draw my name at your booth for your "Grand Prize."

This will be my 11th SHRM Annual Conference in a row.  In my previous 10 years of attending the conference, I have yet to have my name drawn as the winner of a booth's grand prize.  You lure me in with the promise of an iPod, laptop, or GPS, yet each year I leave empty handed.  I remain firmly convinced it is due to the credentials listed above; if I am not likely to buy your product, why give me the prize. 

BUT.....now I have this blog.  Why give the prize to Donna in benefits from Boise, Idaho.  Draw my name instead.  You can be sure as all get out that I will be talking about my new iPad 2 on this blog and I'll be giving your company all sorts of props here.   C'mon, what better way to make your company look magnanimous that giving this here blogger your prize?!?!?

So, vendors, what say you?   I'm not expensive....I'll take an iPad 2, Amazon gift card, Tom Toms, pound notes, loose change, bad checks, anything.   Do I have to come right flat out and tell you everything?

Serious inquiries only!