On "Too Hot to Handle" and Opening Colleges

by Matthew Stollak on Monday, August 17, 2020

 

 

Today, our campus begins to welcome students back for the Fall semester.  One week from today, classes begin, for the most part, with face-to-face instruction for the first time since mid-March. A lot of time, energy, and resources were spent over the last several months by many well-intentioned people to get to this point.  Classrooms were redesigned to maximize social distancing.  Policies were put in place to try to minimize the likelihood of getting sick. Even dining was reconfigured to accommodate students (Hi, CNN).

 

If people wash their hands, wear masks, and socially distance this may very well work.  So, what is the issue? 

 

This spring, Netflix had the "reality" show, "Too Hot to Handle."  In the vein of such dating shows as Love Island and Temptation Island (sadly, I know all these shows exist), several twenty-something, attractive single men and women were brought together in a tropical setting for the chance to find true love.  They gather and mingle and sparks begin to fly.  However, a virtual assistant named "Lana," the inexplicable "host" of the show, suddenly informs them they can split a $100,000 prize (though it was unclear how it was to be split) if they make it four weeks.  The catch - NO PHYSICAL CONTACT.  Every intimate act that occurs reduces the overall prize pool (and they don't know what each act "costs.)" A kiss? $3,000 deducted from the overall pot.  Something more....?

With $100K on the line, how long do you think you could last? How long do you think those contestants lasted before penalties were incurred?  For two of the cast members, they didn't make it through the night before violating the rules.

 
For our small, liberal arts college of 2,000 or so students (though we are expecting smaller numbers given the environment), we are suddenly expecting 18-22-year-olds, many of whom who have been quarantined for 5+ months to continue to take appropriate measures to ensure that face-to-face instruction continues. 


In the last week alone, there have been 28 cases of COVID-19 at the University of Tennessee-Knoxville. A Oklahoma State University sorority house is now under quarantine after 23 members test positive for the coronavirus. The University of Alabama AD tweets a photo of locals gathering at bars without distancing and patrons not wearing masks.  The University of North Carolina had their fourth(!) cluster of cases; the student newspaper is none too pleased. The list goes on.

So, count me as a little bit leery we make it through the fall semester without seeing a repeat of spring.

 

The Intriguing #HR Implications of a Cancelled College Football Season #NFL

by Matthew Stollak on Monday, August 10, 2020

 

 

There is likely no organization that has more information about selecting its employees than the National Football League's collection of 30 teams. They have hours of game tape where they can witness their potential future employees actually perform; a rigorous scouting, observation, and interview process to prioritize their options.  Yet, even with almost every built-in advantage, teams miss all the time. QB Tom Brady was passed over several times before being selected in the sixth round of the NFL draft. History is rife of "can't miss" players drafted in the top 10 picks flaming out.

As of this morning, the Mid American Conference has canceled its fall football season.  The Big Ten and Pac-10 are on the verge of canceling theirs as well.  The impact on NFL teams is likely to be far reaching.  Let's explore a few:


1.  What does a NFL draft look like in 2021?

For most NFL teams, draft picks are like gold.  With only 7 rounds, they are, for the most part, scarce items.    They represent opportunity: to fill a position of need...as leverage in a trade...to improve the quality of one's team.  First and second round picks are even more valuable as they are one's you can least afford to gamble on.  

There are certainly some players that are locks for the first round regardless of whether the college football season occurs or not.  There is enough information available for teams to make a reasonable assessment of their qualities. However, how far into the pool of available players do questions about quality begin to arise?  Without a season of play, teams are more likely to whiff on any single pick, and teams may emphasize volume rather than

Confounding matters is the likelihood that many players will retain their eligibility for another year, and choose to stay on campus to improve their stock.  Take LSU QB Joe Burrow, for example.  He was seen as a late round pick at the beginning of the 2019 season.  A National Championship and Heisman Trophy later, Burrow was the #1 pick in the 2020 NFL draft.  Meanwhile, Georgia QB Jake Fromm was projected to a 1st round lock heading into last season, and ended up a fifth round pick.  How many current college players think they will be the next Joe Burrow by returning to college for another season?  And, how many view Fromm as a cautionary tale?

2. Scouting becomes more critical...or does it?

Joel A. Erickson of the Indianapolis Star writes “I’ll tell you this, scouts now become more important,” Indianapolis general manager Chris Ballard said. “Let’s say the disaster happens, and we’re evaluating all of last year’s tape. It’s going to take real work and real skill to get that done.”   

“This is where your connections as a scout become very important, because if you can’t get on the road, you have to have enough connections where you are able to pick up the phone and really dig and call, and people have to trust you to really give you the accurate information,” Ballard said.

However, Jason La Canfora of CBSSports.com finds this won't be easy: 

Even if NCAA teams were only going to practice and not play games until the spring, the front office people I have been talked to figured that sending scouts on campus to try to talk to these players and see them up close would be a moot point. It's always looked like diminishing returns to them, and rethinking how they evaluate players has long been in order. 

"These campuses are going to be closed to outsiders for the most part and some won't even really be open at all," said one NFC personnel exec. "And we're going to have guys going all over the country watching them up close and talking to them and watching film in their facilities? I can't see it. We aren't planning on it. I just don't see that happening."

 

3. "Buy or Make?"

Companies often have to decide whether to choose workers who already have the skills necessary to be competent immediately or invest in developing lesser-skilled employees. With so many unknowns in the draft, does this give leverage to upcoming free agents in improving the team.

One also has to consider the ripple effect of no season.  Not only is the college season possibly being canceled (or delayed until spring), but many high school sports have been put on the backburner as well.  How much development is going to occur during this lost season? Will there be a log jam at many colleges as players return, particularly with scholarship limitations; there is only so much room at the inn.

The Green Bay Packers were much maligned for moving up in the draft to select QB Jordan Love, when All-Pro Aaron Rodgers still may have several productive seasons remaining.  Instead, the Packers staff may have been prescient in seeing an unpredictable QB market over the next several years due to the market and wanted a more known commodity.

4. People analytics has its time to shine

With reduced game tape, and scouting possibly being limited, using data may be the best way for organizations to find inefficiencies in the market for players.  People analytics will become that much more critical for NFL teams to find that diamond in the rough, or to avoid taking on a player who is on the decline. 

Support the @SHRMFoundation, and get one of @SHRMCallieZ's books #SHRM #HR

by Matthew Stollak on Tuesday, January 14, 2020


Last year, we lost a shining light in HR - Callie Zipple - to stomach cancer at the far too young age of 32 (and you can read my thoughts about her from a previous blogpost here).  As a student and as a representative of SHRM, she was always striving to advance the profession and make HR better.

I was contacted by her parents last week wondering if I could find a home for the HR and business books she had accumulated over the years. Given her push for HR education, and the recent announcement by the SHRM Foundation to create a student scholarship in her name for future HR leaders, I thought the best use might be to help support the scholarship through support for SHRM Foundation.  

So, here's the deal.  If you make a donation (no matter how large or small) to the SHRM Foundation in 2020, and send an email to me at matthew.stollak@snc.edu with some proof of donation, I will send you one of the books from Callie's collection (while supplies last) free of charge.  You can make a donation to the SHRM Foundation here.

I have 54 books to send out...can we find 54 kind donors to help support HR research and education?

Helping Callie (@SHRMCallieZ)

by Matthew Stollak on Monday, July 8, 2019


I've been teaching for nearly 25 years, and have probably taught over 5,000 students.  Few, if any, have combined the wit, charm, and intelligence of Callie Zipple. Callie is simply one of the best students I’ve had the opportunity to teach.   

Sitting in my statistic course, she knew she could earn extra credit for attending bi-monthly meetings of the St. Norbert College SHRM student organization.  After hearing from a HR professional in the area, and learning more about the profession, she was hooked.  She became my advisee, chose to pursue HR as a career, and soon became President of that organization, and intern for the College's HR department.

Through my conversations with Callie, she has demonstrated a strong respect for other people’s values and opinions.  She greets others with an open mind, interested in learning their viewpoint on a variety of issues.   Callie is also incredibly level-headed who handles conflict with remarkable aplomb.  She is empathetic to her friends' concerns.  She remains relentless in developing a portfolio that will help her succeed in this field. 

One moment stands out.  I remember sitting in the parking lot of Time Warner Cable to get my cable box fixed, when my phone rang, and Callie was in tears on the other line calling me excitedly that she passed the PHR exam. It meant so much to her.  As a teacher, you cherish and celebrate these success stories.

Her career has grown and flourished as she continued to pursue new opportunities and learn more about HR.  She started in staffing and became a HR manager and generalist.  She also gave back to the profession by volunteering in a number of roles with the Wisconsin SHRM State Council and as an inaugural member of the SHRM Young Professional Advisory Council.  Today, she serves as the Field Services Director for SHRM for the upper Midwest.  Very accomplished for someone so early in their career.

So, I was crushed to learn this weekend that she was diagnosed with stage 4 stomach cancer.  At age 31. Stage 4 stomach cancer.



If anyone can fight it and succeed, it will be Callie. 

However, even with great health insurance, the costs can be enormous here in the United States.  So, like so many others, a GoFundMe account has been started in her name.  You can learn more about it here.


So, if you have seen her speak at your chapter meeting, chatted with her at the SHRM booth, or simply been charmed by her in conversation, I hope you can help assist her in this fight.


Kawhi Leonard, the #8ManRotation, and the #NBASummerLeague

by Matthew Stollak on Friday, July 5, 2019




Bringing the blog out from the mothballs for a couple of reasons.

First, check out this clip of the NBA whisperer, Adrian Wojnarowski chatting with Scott Van Pelt about the free agency status of the mercurial Kawhi Leonard.  As of this writing, Kawhi still has not signed with an NBA team.


Why should you, the intrepid HR professional care about this story?  As always, it covers everything that is the apotheosis of the #8ManRotation - the intersection of sports and HR.  Recruiting.  Talent. Compensation.  Decision-making. Opportunity cost.

Here we have three franchises competing for one of the top five players in their field.  Like any organization, they are trying to figure out what is going to attract him to come to their business over a competitor. 

Complicating matters is the presence of the salary cap, the collective bargaining agreement, and the start of free agency.  Kawhi Leonard can only receive the maximum, hence the three finalists for his services (Toronto, the Los Angeles Lakers, and the Los Angeles Clippers), cannot outbid each other for his services.  So, compensation will not be the determining factor.

Further, free agents cannot begin signing contracts until Sunday, July 7 at 6 pm Eastern.  Each of the three teams involved risk missing out on other available top talent by waiting on Kawhi to make his decision.  The opportunity cost of waiting is huge.


Which brings us to the second reason for the post - the NBA Summer League in Las Vegas begins TODAY! For the past nine years, members of the 8 Man Rotation (Steve Boese, Kris Dunn, Lance Haun, Tim Sackett, and I) have made the trek to watch 9 hours of basketball a day, and opine on the HR implications.  Think I am kidding?  Check out this history of posts:

From Steve Boese:
1. Five quick 'Sports and HR' takes from the NBA Summer League 

2. NBA Summer League Part 1 - The Relative Value of Talent  
3.  Observations from the NBA Summer League 2013

From Kris Dunn:
1. My Week at the NBA Summer League in Las Vegas, Part 1 (featuring Lessons on Talent) 

2. My Week at the NBA Summer League in Las Vegas, Part 2 (featuring Lessons on Talent)
3. My 2016 Vegas Weekend at the NBA Summer League
4. Stuff the Capitalist (aka KD) Likes - The NBA Summer League
5.  My Vegas Weekend with the 8 Man Rotation (featuring How Pro Hoops Misses On Talent...Just Like You 
6.  My Vegas Weekend via Instagram (featuring James Harden and Bro-Packs...)

From Lance Haun:
1. Finding "A" Talent is Overrated


From Tim Sackett:
1. Different Leaders for Different Situations


From Matt Stollak:
1.  Quick Lessons from the 2014 NBA Summer League

2.  Why #HR Should Care About the NBA Summer League 

Look for posts from Steve, KD, Lance, and I in the coming weeks (Tim, as always will be the designated survivor).

Was There Ever A Golden Age of Conversation?

by Matthew Stollak on Friday, September 28, 2018







The Killeen Chair of Theology and Philosophy Lecture Series kicked off its theme of "Technology and Community"with Dr. Carol Bruess discussing "Our Love-Affair With Technology: Some (Inconvenient) Truths."

Given the topic, it was not surprising to hear both the positive and negative aspects of technology.  From the McCann study that indicated that 53% of people aged 16-22 would rather give up their sense of smell than their phone or laptop, to the rise of "technoference" - everyday intrusions and interruptions due to technology devices, people have, perhaps, developed too much of a symbiotic relationship with their smart phones.

Dr. Bruess relied heavily on the work of HR Happy Hour favorite, Sherry Turkle, to discuss the increasing role technology has played in making us feel that much more lonely:


“Technology is seductive when what it offers meets our human vulnerabilities. And as it turns out, we are very vulnerable indeed. We are lonely but fearful of intimacy. Digital connections and the sociable robot may offer the illusion of companionship without the demands of friendship. Our networked life allows us to hide from each other, even as we are tethered to each other. We’d rather text than talk.” ~ Sherry Turkle, ― Alone Together: Why We Expect More from Technology and Less From Each Other


However, after the talk I was left with a number of questions to ponder:

Is this necessarily a new phenomenon?

Robert Puttnam, in his book "Bowling Alone (2001)" was already documenting the decline of social capital and increasing isolation, prior to the rise of smart phones, Snapchat, Facebook, Instagram, and Twitter.

Are we simply substituting one distraction for another?

Dr. Bruess relayed a number of anecdotes about a child competing for his/her parent's attention at the dinner table with Mom and Dad's face buried in their phone. However, is this any different than Mom and Dad reading the newspaper at the breakfast table (a common occurrence at my home)?  Is the parent checking sports updates on their device at a child's soccer game any different from the Sports Pager of a decade ago, or a parent knitting or reading a book at the event?


Was there ever a golden age of conversation?


A classic scene from "Back to the Future" shows Marty McFly going back into time to the 1950s and ending up at the home of his mom as a teenager.  The family is gathering for dinner, when the TV is rolled out and the Dad tells everyone to quiet down so they can watch "The Jackie Gleason" show. 


Were city buses or subways these Algonquin Round Table-style settings of rich conversation prior to the rise of smart phones?  When I went to the doctor's office in 1979, I don't recall any rich discussions over Jimmy Carter's "malaise" speech, just a bunch of magazines and people silently waiting their turn.  The only difference today is Fox News blaring on the TV in the background as people shun those magazines (probably from 1979) for their phones.

Even in 1887, the sociologist Frederick Tonnies discussed the comparison of the communal Gemeinschaft versus the much more impersonal Gesellschaft.

Are the loneliness and distraction really that different from decades ago?  Is our love affair with technology really to blame?





True Faith #HR Replay: Why HR Should Care About The @NBASummerLeague #8ManRotation

by Matthew Stollak on Sunday, July 8, 2018





I'm heading to Las Vegas today and meeting up with the whole (?) 8 Man Rotation folk (Kris Dunn, Steve Boese, Tim Sackett, and, possibly Lance Haun) to take in a couple days of NBA Summer League action.  Worth revisiting this July 2013 post.  If you're in the area, come join us.
 
On Thursday, I will join three of my colleagues behind the 8 Man Rotation in Las Vegas (we always leave one behind to keep it going in case something befalls the rest of us) for two to three days to catch some NBA Summer League action.
Why do we want to head to the desert in summer time to spend 8-10 hours a day in a gym watching exhibition basketball when those games don't matter?
 
Because, in actuality, the games DO matter....for those playing.   In his piece on Grantland, Steve McPherson describes what it is like for those involved:




These are guys who have worked their entire lives to be one of the 450 players in the top basketball league in the world. Guys who spent their whole lives being one of the best basketball players in any situation they ever found themselves in. And now it’s just the grind. They’re simply looking for their shot.
The ones hoping for that shot are almost universally flawed in one way or another: undersized or stuck between positions; not good enough at one specific thing to be useful to a team; dogged by problems we can’t even see, the kind of stuff many of us carry around.........
But for these players — who are among the top one or two percent of basketball players in the world — it’s their big chance. Not to become something they’re not, but to see their years of work turn them into what they’ve always been striving toward.

Those playing over these few days in Orlando and in Las Vegas are no different than the applicants to your organization.  They're polishing their resumes,  taking your work sample test, engaging in your role play or simulation, trying to impress you enough to take a chance on them.

For us watching, it will be passing entertainment...but for those involved, it will be all too real, with stakes that truly matter to them.

How Expensive Will #SHRM19 Hotels Be?

by Matthew Stollak on Thursday, June 21, 2018




While the SHRM Annual Conference just ended, the SHRM Housing Office gave attendees a sneak peek into the prices for the 2019 Conference being held in Las Vegas, June 23-26.  You, too, can make your early reservation for next year's conference (only good until 6/22...otherwise you'll have to wait until November) by clicking here. 

So, how expensive will hotels cost and how does it relate to previous years? To examine this question, I look at selected SHRM conference brochures (i.e., the ones that I still possessed) over the past 18 years to see what it would cost a person to book a single room on a per night average.  Clearly, prices in 2001 will be different than in 2018, so I use an inflation calculator to adjust costs to today's dollars.  I do not include taxes and fees (and Las Vegas hotels vary in their resort fees)

What do the results tell us? 


Cost of an Average SHRM-Affiliated Hotel (per night: 6/23-6/26; 1 room, 2 persons) 


San Francisco (2001): $282.47 (standard deviation of $62.35)
Chicago (2008): $281.43 (standard deviation of $32.40)
Washington DC (2016): $280.37 (sd of $32.49)
Chicago (2018): $272.47 (sd of $17.47)
San Diego (2010): $269.11 (sd of $46.32)

Chicago (2013): $265.88 (sd of $22.02)
Washington DC (2006): $254.64 (sd of $43.75)
Philadelphia (2002): $240.17 (sd of $64.21)
New Orleans (2017): $225.82 (sd of $36.27)
San Diego (2005): $226.01 (sd of $55.11)
Atlanta (2012): $216.21 (sd of $24.12)
Las Vegas (2007): $183.74 (sd of $35.41)
 
Orlando(2014): $171.79 (sd of $38.23)
Las Vegas (2019): $164.15 (sd of $37.93)

Las Vegas (2015): $149.93 (sd of $24.00)
Las Vegas (2011): $141.1 (sd of $19.62)


SHRM 2019 looks to one of the cheaper options compared to previous years.   Rooms, on average, will cost approximately $108 (+ tax) LESS per night than this year's conference in Chicago.  This will be the 3rd lowest average hotel cost in the last 18 years.  Even with the resort fees, you're likely to be able to stay an extra night for the same price that you paid for 2018.

There is a bit more variation in hotel prices from the two previous years in Las Vegas.  The five number summary also bears this out:

Maximum: $229 (plus tax)
3rd Quartile: $195
Median: $157
1st Quartile: $139
Minimum: $99

Fifty (50) percent of the options are less than $157 per night.

What does this mean?  You'll be able to stay at 5-hotels at a lower rate than most of the options in Chicago this year. To me, the place to stay is the Vdara.  $125 per night is a very good price for this 5-star hotel (even with the $32/night resort fee).  It is in a very good location on the Las Vegas strip, and, for those who dislike casinos, it is casino-free. 
Even better, SHRM hotel costs in Las Vegas are usually competitive even against such sites as Hotwire and Priceline.

See you in June 2019.

True Faith #HR Rewind: The MBTI of Easter

by Matthew Stollak on Wednesday, March 28, 2018

Originally posted March 27, 2016

 
While some believe there are 16 distinct personality types based on the Myers-Briggs Type Indicator (MBTI), I've long held there are 16 distinct personality types based on Easter candy preference...the ECTI.  The breakdown is as follows:

Chocolate Rabbit - Hollow (H) or Solid (S)

While some prefer their chocolate rabbits hollow, I've always felt it was ripoff when you bite into it, and it crumbles.  Solid rabbit all the way.

Reese's Peanut Butter Egg - Pro (E) or Con (N)

Though I prefer the miniatures or the regular cups, a Peanut Butter Egg is always a solid Easter option.
Marshmallow Peeps - Pro (P) or Con (Z)

Some prefer these marshmallow confections, while I think they are awful

Cadbury Creme Egg - Pro (B) or Con (C)

While the shell is fantastic, the stuff inside is disgusting.

That makes me a SEZC.  What does the ECTI say about you?

Happy Easter everyone!

Speaker Evaluations and #SHRM18

by Matthew Stollak on Friday, March 23, 2018


Last year on the SHRM blog, I bemoaned the sorry state of affairs of speaker evaluations by those HR professionals who are supposedly experienced in the art of giving feedback.  Too often, the comments given to speakers are rarely helpful, or, frankly, downright rude.  

Once again, I served as the Programming Co-Chair for the 2017 Wisconsin State SHRM Conference, and had the opportunity to review the evaluations and comments given to speakers.  All responses (in italics below) are from real HR professionals who took the time to actually make these statements.

"Ok." Fine." "Disappointed." - One word answers are the bane of performance evaluations.  Does anyone want to hear any of these words? Is there any context or explanation as to why or how the audience member reached that conclusion?  Even "fine" has turned into a negative. Give the speaker more constructive information to help him or her understand how the session or material could be improved.

"Pretty basic information." "Basic knowledge, no new information." - As above, does this help the speaker become better?  What does the speaker do with this feedback? Further, what's basic to you, might not be basic to someone else.  


"Had a horrible coughing fit and had to leave"

"Overslept" (for an early bird session)
"Wrong room." 

"Room was way too hot"
"Room was freezing"
"Was not aware of the room change for the session I planned on attending."
- Imagine being a speaker;  You've spent hours preparing for your session, and traveled a significant distance to serve the HR community. You open up the results, and these are the kind of comments left as feedback.  Surely, there are other places on the evaluation sheet to provide this kind of lucid commentary.


"EXACT same session and material as the year prior." - so why did you attend?  There are a number of sessions being offered simultaneously that you could've attended instead.  With over 1,200 attendees in WI (and over 12,000 at SHRM Annual), offering repeat speakers and sessions provides an opportunity for others who might have missed a quality speaker the first time around.

"Not what I thought it would be." "The session was not what I was expecting." - This is my new favorite evaluation phrase.  Once again, there is no context for the speaker to react to and adjust. What exactly were you expecting?

"The presenter did a good job, but it wasn't what I was expecting and was not at all applicable to my organization.  In other words, it was more my fault." - an improvement, and actual acknowledgement of blame.

So, as your get ready to attend the SHRM Annual Conference, keep the following guidelines in mind:
1.  Not all sessions are going to be winners.  SHRM did its best to select the speakers, and those speakers are certainly not there to make you feel bad.
2. If you are not enjoying the session you are in, leave.  The speaker will not be insulted. 

3.  Be cognizant of what you are saying about someone else.  If you felt the session missed the mark, provide constructive information that would be useful in making it better. 

The Shape of #WorkHuman

by Matthew Stollak on Tuesday, March 20, 2018

Copyright Fox Searchlight

Two weeks ago, "The Shape of Water" earned the Best Picture win at the Academy Awards.  Set in a high security government lab in the 1960s, this literal fish out of water tale tells the unique story of a mute woman who falls in love with an amphibian creature.

So, what does it have to do with the WorkHuman conference taking place in April? 

First, the protagonists are essentially outsiders.  Elisa, a cleaning woman is mute. Her next door neighbor, Giles, is a struggling advertising illustrator who is gay. Her best friend at work, Zelda, is black.  And, of course, there is the amphibian man.  In the 1960s, let alone today, all were living outside the "norm."

Yet, many of when welcomed into the workplace, can still feel like outsiders as well.  Companies love to espouse the notion of inclusion.  But, ask 10 people at your organization what inclusion means at that place of work, and you, more than likely, will get 10 different answers.  As Joe Gerstandt says, when you talk about about inclusion, what are you including people in? 

WorkHuman aims to improve the workplace experience. Through sessions such as Donna Kimmel's "Leveraging the Power of Human Differences," and Kim Christfort's "Embracing Cognitive Diversity," diversity and inclusion will not be just an empty gesture.

Second, "The Shape of Water" is also a story of workplace harassment.  While one would think of the amphibian man has the monster, the true villain is the Director of the facility, Michael Strickland.  The first time Elisa and Zelda meet Strickland, it is in the men's bathroom, where they are cleaning.  He doesn't ask them to leave, and begins to urinate in front of them. He continues to assert his dominance by beating the amphibian man with a rod, and the sexual undertones continue to grow in his relationship with Zelda, including locking the office door with her and him inside.  This is all the more pronounced as she literally has no voice.

This makes the WorkHuman #MeToo panel discussion with Ashley Judd, Tarana Burke, and Ronan Farrow, as well as the keynote session with Salma Hayek Pinault, all that more critical.

In addition, with track sessions on crowdsourcing, humanizing the employer brand, the business case for social recognition, and your whole self, Workhuman is the can't miss HR event of 2018. 

It's not too late to sign up. Get $100 off the registration fee by using the code WH18INF-MST.

Hope to see you in Austin.


 

What Would HR Be Like In An Organized Crime Family?

by Matthew Stollak on Thursday, February 1, 2018


Today, during a during a class discussion of HR as a profession, a student queried, "what would it be like to do HR as a member of an organized crime family? Could you do a lecture on that?"  Now, as far as I know, no one I am familiar with currently has that role.  When that person lists his or her industry when they register for the SHRM Annual Conference, they don't list "Racketeering."

So, what might encompass the role?

Staffing - It is unlikely that an organized crime family is going to put a listing on Indeed.com for "Hired Gun" or "Getaway Driver."  Word of mouth and referral will likely be the chosen route.  And, you'll likely make them an offer they can't refuse.

Training and Development - Onboarding might be difficult without a written employee handbook, and on-the-job training will be paramount. 

Performance Management - there is likely a lot of on-the-spot feedback.  You'd be ahead of the game in eliminating annual performance reviews.


Compensation - Likely a cash-only business with contracts negotiated with a handshake or an exchange of blood.  Perks can be magnificent as you rise in the organization. 

Retention and Turnover - For the most part, people rarely leave the organization.  Termination tends to be literal.

How else would HR be impacted by being part of an organized crime family?

Could You Scout Talent 24/78 365 Days A Year? #8ManRotation

by Matthew Stollak on Thursday, August 24, 2017

As 10,000 Baby Boomers turn 65 each day, and the need for talent management and acquisition becomes increasingly important, it seems HR professionals are continually trying to keep up; being reactive instead of proactive. Imagine, instead, you had to do the deep sourcing necessary not only to maintain your current lineup, but anticipate and be prepared for sudden changes that occur.  As always, HR can turn to the world of sports to find guidance (and solace) on the topic.  In today's post on The Ringer, Danny Kelly provides a deep look at the world of scouting for NFL teams.

In the process of putting together a roster, the draft is just the beginning — every club must look to outside sources to fill out the rest of the squad. The day-to-day task of accounting for injuries and suspensions, filling holes and adding depth, and keeping the team as competitive and talented as possible falls under the purview of the less famous and less understood counterpart to the college scouting team: the pro personnel department and its cadre of scouts. 

What advice do pro scouts give to talent maintenance that can help you succeed as a HR professional?

1. Know Your Roster


As Kelly writes,

Before pro scouts can even start to look to outside options — free agents, guys on the street, or potential trade targets — it’s essential to evaluate each and every player already on the roster, from the top down.

Performance management is crucial.  Pro scouts often use a color coded scheme to rank their players.  Blue might indicate a Pro Bowl caliber starter.  Red, a solid starter.  Orange, as Kelly describes, might be a "band-aid."

2. Constantly Update the Player Database

This might post the greatest challenge to current HR.  it's not enough to simply know your own talent....you have to know the talent elsewhere.

The duty for every pro personnel department is to create and manage a database of every player in the NFL, every signable player without a team, and a number of players from lower-level or international leagues. The term “no stone left unturned” is probably a motto for more than one team.

“You’re gonna be scouting the CFL, the arena league,” said Dan Hatman, who worked in personnel departments for the Giants, Eagles, and Jets who is now a director at The Scouting Academy. “When the UFL and XFL were around, [we scouted those leagues, too]. Anybody that’s not college eligible. We’d go through as many of those players as humanly possible — in addition to grading all 32 teams’ rosters every single year — so you constantly have updated grades on everybody who’s in the league.”

Who in your department is scouting other organizations, checking the movements of accountants or tellers across jobs, etc.?

3.  Keep the Shelves Stocked

What happens when an employee is out on leave or short term disability? Or has quit? Or, praytell, dies?  Are you ready to act quickly?  Kelly highlights how NFL teams encounter that inevitability:

The initial impression may be that when disaster struck for both of these teams [Detroit Lions and Philadelphia Eagles], the subsequent moves were desperate and random. But while it’s certain that neither squad wanted to have to turn to free agency and trades to address newly created roster needs, their reactions were neither arbitrary nor panicked. These moves were the result of months, and in some cases, years of scouting, evaluation, and contingency-plan preparation, and both teams were able to act quickly to deal with the loss of key players because of the behind-the-scenes work of the pro scouting departments to build what’s frequently called a “short list,” “ready list,” or “emergency list.”

Who's on your short or ready list?  Are you moving someone up internally?  Have you done the requisite networking and have your virtual rolodex ready to go?

4.  Exploit Roster Cutdowns

In the next two weeks, NFL teams are going to have to reduce their pre-season roster from 90 players down to 53.  This means their will literally be 1,200+ players (many of whom iwill be among the top 2,500 players in the world) suddenly available to plunder.

Are you aware of the available talent when a plant shuts down or layoffs occur in your part of the world?

5.  Win the Battle of Attrition

Do you interview candidates not necessarily for jobs that currently exist, but for when jobs might come free in the future?  The best NFL teams do.

To keep the ready and/or emergency lists properly updated, teams typically work out a group of free-agent players every Tuesday, when the rest of the team has a day off. “We’re bringing in guys off the ready list or bringing in guys as favors to agents,” Hatman said. “Say you’ll have an agent call and say, ‘Hey, I’ve got this guy who’s bugging me because he hasn’t worked out for a team for a while. Can you bring him in and work him out?’ He does that because every workout goes on the transaction record, and it’s one of those things. ‘Oh, you know, X, Y, and Z worked him out. Now we gotta go look at him. We gotta vet him.’ That’s what every department does.”

...and here is the money paragraph:
 
For some teams, the pro personnel team becomes almost an HR department. “When I became a director, I thought it was really important that I was around the team,” McCartney said. “I went to practice every day, I watched, I was around the players, I knew what the issues were. The outside world has no idea what’s going on in the inside of an NFL building a lot of the time. I think people would be shocked to learn how many issues there can be that they would never in a million years hear about. A football player has a mental breakdown. A guy’s struggling at home in a relationship, and some guys can manage that, others can’t. It’s relationships. They’re people. People have problems.”

These problems can affect a player’s availability during the week or on Sundays, and the team, at times, must make roster changes to account for that. “There’s all kinds of little things like that,” McCartney said, “and [teams] must strike balance between the short term and the long term.”

NFL teams know it is not enough to just look at the unique skills and abilities. They have to look at the employee has a whole and the environmental issues that may affect his performance.

6.  Rinse and Repeat

This cycle goes on year after year. And it’s always changing and evolving with new coaches, new players, new schemes, and new pro personnel. The methodologies, the scouting reports, and the ready lists must be continually updated and improved.  
The search for talent never ends....there is no finish line.   Are you ready to do the same for your organization?
 



True Faith HR Replay: Why #HR Should Care About the NBA Summer League #8ManRotation

by Matthew Stollak on Tuesday, June 27, 2017



I'm heading to Las Vegas in two weeks with a few of the 8 Man Rotation folk (Kris Dunn, Steve Boese, Lance Haun) to take in a couple days of NBA Summer League action.  Worth revisiting this July 2013 post.  If you're in the area, come join us.
 
On July 13-16, I will join three of my colleagues behind the 8 Man Rotation in Las Vegas (we always leave one behind to keep it going in case something befalls the rest of us) for two to three days to catch some NBA Summer League action.
Why do we want to head to the desert in summer time to spend 8-10 hours a day in a gym watching exhibition basketball when those games don't matter?
 
Because, in actuality, the games DO matter....for those playing.   In his piece on Grantland, Steve McPherson describes what it is like for those involved:




These are guys who have worked their entire lives to be one of the 450 players in the top basketball league in the world. Guys who spent their whole lives being one of the best basketball players in any situation they ever found themselves in. And now it’s just the grind. They’re simply looking for their shot.
The ones hoping for that shot are almost universally flawed in one way or another: undersized or stuck between positions; not good enough at one specific thing to be useful to a team; dogged by problems we can’t even see, the kind of stuff many of us carry around.........
But for these players — who are among the top one or two percent of basketball players in the world — it’s their big chance. Not to become something they’re not, but to see their years of work turn them into what they’ve always been striving toward.

Those playing over these few days in Orlando and in Las Vegas are no different than the applicants to your organization.  They're polishing their resumes,  taking your work sample test, engaging in your role play or simulation, trying to impress you enough to take a chance on them.

For us watching, it will be passing entertainment...but for those involved, it will be all too real, with stakes that truly matter to them.

Three Takeaways from #SHRM17

by Matthew Stollak on Thursday, June 22, 2017


I'm back from another whirlwind SHRM Annual Conference in New Orleans. I've attended for seventeen (17) straight years, so what did I notice in particular about this one?

1.  As always, the volunteers and SHRM staff once again did an exemplary job in putting together a worthwhile conference. Planning a conference is an enormous undertaking, especially of this magnitude, and is reliant upon a number of people working hard in addition to their full-time jobs.  That it exists at all is a minor miracle.

2.  People are never going to be pleased. The complaints have to be taken with a grain of salt, and expectations have to be managed appropriately. The typical litany of complaints I overheard are familiar from previous years:

  • Not enough actionable content.  Schedule yourself better.  The program comes out early.  The presentations are available for download ahead of time. There are not a lot of surprises. The SHRM blog squad put out 150+ posts during the conference.  The SMART stage and the #Take10 sessions provided a ton of great content.  The twitter stream was a blur. There were 900+ exhibitors ready to answer your specific questions.  You had 18,000 peers that you could have approached and bounced ideas off of. If you couldn't find actionable content, you were not looking hard enough. Further, the RFP for the 2018 conference is due July 15. If you think you can do better, prove it. 
  • Lines were super long for the bathroom.  Yes, they were.  Yet, many of the men's bathrooms were annexed and became women's bathrooms. Do you have a better solution? Should they cap attendance?
  • Events started at 7:00 am, and I was tired from the night before.  Go to bed earlier.  They've had 7:00 sessions every year I've attended since 2001.  The game is the game. 
  • There were not snacks at mid-morning or mid-afternoon.  Are you pre-schoolers?  Is it the responsibility of SHRM to feed you 24/7?  Pack some snacks to take with you.
  • Lunch was mediocre.  You were warned.
  • I had to wait in line for the buses.  The schedule is posted well in advance.  If you want to be closer to the convention center, book your room now (or when housing opens again in November).
  • Long walk to get to sessions/sessions were full.  Yep. Leave earlier. Do you have a better solution?
  • SHRM board members get prime seats at sessions.  Yes they do. Perk of the job. Want better seats? Get to the general session earlier.  Should SHRM start selling prime seats as add-ons to the conference registration?
  • Wi-fi sucked.  Yes, it did.  It was frustrating.  You survived. 
If any of the above are really deal breakers, perhaps the SHRM Annual Conference is not for you.

3.  Why do I continue to attend the SHRM Annual Conference?  HR is continually changing, and what I need to do in my job needs to reflect it. My tribe is there every year to commiserate, share their trials and tribulations, laugh, and learn.  I still get something new out of it each year, and that continually makes it worthwhile for me to attend.

    How Expensive Will #SHRM18 Hotels Be?

    by Matthew Stollak






    While the SHRM Annual Conference just ended, the SHRM Housing Office gave attendees a sneak peek into the prices for the 2018 Conference being held in Chicago, IL, June 17-20.  You, too, can make your early reservation for next year's conference (only good until 6/23...otherwise you'll have to wait until November) by clicking here. 

    So, how expensive will hotels cost and how does it relate to previous years? To examine this question, I look at selected SHRM conference brochures (i.e., the ones that I still possessed) over the past 17 years to see what it would cost a person to book a single room on a per night average.  Clearly, prices in 2001 will be different than in 2018, so I use an inflation calculator to adjust costs to today's dollars.  

    What do the results tell us? 


    Cost of an Average SHRM-Affiliated Hotel (per night: 6/17-6/20; 1 room, 2 persons) 


    San Francisco (2001): $276.64 (standard deviation of $60.99)
    Chicago (2008): $276.62 (standard deviation of $31.85)
    Washington DC (2016): $274.99 (standard deviation of $32.49)
    Chicago (2018): $272.47 (sd of $17.47)
    San Diego (2010): $264.39 (sd of $45.41)

    Chicago (2013): $260.91 (sd of $21.61)
    Washington DC (2006): $250.57 (sd of $43.05)
    Philadelphia (2002): $235.02 (sd of $62.84)
    New Orleans (2017): $221.39 (sd of $35.56)
    San Diego (2005): $220.80 (sd of $53.84)
    Atlanta (2012): $212.25 (sd of $23.68)
    Las Vegas (2007): $180.73 (sd of $34.83)
     
    Orlando(2014): $168.55 (sd of $37.51)
    Las Vegas (2015): $147.07 (sd of $23.54)
    Las Vegas (2011): $138.8 (sd of $19.26)


    SHRM 2018 looks to one of the more expensive options compared to previous years.   Rooms, on average, will cost approximately $51 (+ tax) MORE per night than this year's conference in New Orleans.  Add in the expensive hotel tax rate, and that's about the cost of two large Deep Dish pizzas at Gino's East per night you could have had as an alternative.   

    Complicating matters is the very low standard deviation (out of 53 hotel options).  This means there is not a lot of variation in hotel prices from that average, regardless of hotel quality. There are not bargains to be had currently (there could be more hotels added in November).  The five number summary also bears this out:

    Maximum: $305 (plus tax)
    3rd Quartile: $285
    Median: $274
    1st Quartile: $264.75
    Minimum: $235

    Seventy-five (75) percent of the options are more that $264.75.

    What does this mean?  Start saving your pennies.  The silver lining?  SHRM is in Las Vegas in 2019, and as the list above demonstrates, three of the four cheapest hotel options are located there.  You'll be able to stay at 5-hotels at a lower rate than most of the options in Chicago next year.

    See you in June 2019.



    You're Likely Not Going to be Happy about the Box Lunches at #SHRM17. Don't Complain About It.

    by Matthew Stollak on Monday, June 12, 2017


    It's less than a week to the SHRM Annual Conference in New Orleans, and I'm busy reviewing sessions and finalizing trip details, so this will be a short, but important, post.  Here it is:

    Don't complain about the box lunch at SHRM.


    This will be my 17th time attending the event, and I've been on the planning committee for the Wisconsin SHRM State Conference on and off for 10 years.  Do you want to know what's difficult to do?  Planning a lunch for hundreds, if not thousands, of people.  Have you ever had a fantastic, memorable, blow-your-mind box lunch at a conference? Unlikely.  Add in dietary restrictions, allergies, etc., and, for conference planners, it is a monumental undertaking, particularly when there will be over 12,000 in attendance this year.  I know you may have spent a lot of money to attend, but the box lunch won't make or break the conference.

    Guess what? You're going to be in one of the great food cities in the world.  If you're not happy with the choice, take a break from the convention center, and explore the many great food options that New Orleans has to offer.

    The box lunch is not going to be earth-shattering. Its nothing personal.

    #WorkHuman, Artificial Intelligence, and the Voight-Kampff Machine

    by Matthew Stollak on Friday, May 26, 2017


    One of my favorite movies is Blade Runner.  Based on "Do Androids Dream of Electric Sheep" by Philip K. Dick, directed by Ridley Scott and starring Harrison Ford, Blade Runner tells the story of a retired Replicant Hunter (Ford), who is called back to duty to hunt four escaped Replicants who have returned to Earth. 

    What is a replicant, you ask?  They are bioengineered androids who are similar to humans,
    but are stronger, more agile, and higher intelligence, depending on the model (and even exceed the uncanny valley).  The only way to determine whether an organism is human or replicant is through the Voight-Kampff machine.   According to the original 1982 Blade Runner presskit, the Voight-Kampff machine is:


    A very advanced form of lie detector that measures contractions of the iris muscle and the presence of invisible airborne particles emitted from the body. The bellows were designed for the latter function and give the machine the menacing air of a sinister insect. The VK is used primarily by Blade Runners to determine if a suspect is truly human by measuring the degree of his empathic response through carefully worded questions and statements. 
     
    So, what does this have to do with WorkHuman?
    With artificial intelligence seemingly all the rage in HR in 2017, understanding the importance of work and employees place in it is more critical than ever. Luckily, next week in Phoenix, the WorkHuman conference will be exploring this relationship in great detail.  Take a look at the tracks below:


    In addition, there will be keynote speeches from the likes of Chaz Bono, Julia-Louis Dreyfus, and Michelle Obama.

    It is still not too late to register, and if you decide to come, use the code WH17INF-MST to get a $500 discount.  You don't even need to pass the Voight-Kampff test to attend.

    See you in Phoenix.